Contact USPowerData

Send a general enquiry

Use the USPowerData GitHub enquiry page for questions about the site’s explanations, navigation or published methodology. GitHub requires its own account for posting and applies its own privacy terms.

Report a suspected data or chart problem

A useful report lets the issue be reproduced. Please include:

• the page URL and the chart, table or label affected;
• the reporting timestamp and selected period shown on the page;
• the displayed value and what you expected instead;
• a link to the relevant EIA source or documentation, if available;
• your browser and device only when the problem appears visual or interactive.

Before reporting a mismatch, review the methodology: hourly EIA-930 operations, daily operations and monthly EIA-923 generation can have different dates and reporting lags.

Accessibility and usability feedback

Reports about keyboard access, headings, labels, color contrast, chart descriptions, hover or focus interactions and small-screen layout are welcome. Describe the action you attempted and the point where the page became difficult to use. A screenshot may help, but it should not contain personal or sensitive information.

Privacy enquiries

For questions specifically about cookies, analytics, advertising or visitor information, use the privacy enquiry page linked from the privacy and cookies policy.

GitHub issues are public. Do not post passwords, identification documents, precise addresses, private account information or other sensitive personal data. If private follow-up is necessary, ask for a private route without publishing the sensitive material.

Questions USPowerData cannot answer

The project cannot provide live grid instructions, outage support, utility-account help, trading advice, plant dispatch information or authoritative regulatory interpretations. Contact the relevant official utility, grid operator, regulator or EIA service for those needs. The dashboard itself does not contain verified state, operator, plant, wholesale-price or retail-bill data.

Data-source questions

USPowerData can explain transformations implemented on this site, including units, averaging and sign conventions. Questions about how a respondent originally measured or submitted an observation belong with the source publisher. The principal references are the EIA Hourly Electric Grid Monitor and EIA-923 data.

Corrections and response expectations

Clear factual or accessibility problems may be corrected in a later site update. Submitting an issue does not guarantee a response time, a particular change or individual analysis. Source-data revisions can also resolve or change an apparent discrepancy without a site-code change.